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Trends that Will Shape the SMB Industry in 2019 Companies today must work towards developing positive customer relationships. This is a critical goal in the age of the ever-increasing competitive landscape. Firms that build a trusting relationship with customers will be the ones that earn the most profits. A vast array of new technology is reshaping the way companies analyze and serve their customers. Being up-to-date with the technological trends can help you to better serve your customers and keep ahead of the competition. Our tech experts at Troy Business Group have compiled a list of five key trends that we think are expected to drive the small and medium-sized business (SMB) sector in 2019. 1. Artificial Intelligence A lot of companies are using artificial…

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